Claudia Ferreira
Speaker at APIC/CEFIC Conference on APIs

5 November 2014 - 14.20–15.10 h
Contract manufacturing – views of contract receivers
Claudia Ferreira, Head of QA Development Group, Hovione

– The CMO Quality System (QS) Balancing Act
     • How to manage customer requirements / expectations
     • How to keep your QS manageable
– Be compliant, be effective and keep the customer happy
     • cGMPs,
     • Quality Agreements
     • Importance of good working relationships
– Tips for a successful collaboration
     • Review some sound rules
     • Communication flow
     • Audits
     • Documentation