Empowering employees with a strong sense of ownership can lead to improved outcomes and increased cost efficiency.
Guy Villax, CEO of Hovione agrees. As a CEO, he says, it has to be established that everyone in an organization shares responsibility for the quality of their products and that everyone must be quality-minded. Villax encourages his employees to be open and transparent and notes he’s often the first to call FDA or order investigation/root cause analysis if something goes wrong, so his teams can learn from issues and fix them. Villax says it’s important to keep patients in mind… the medicine they’re creating literally saves lives.